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Application Business Analyst III
| Company | Franciscan Health |
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| Location | Indiana, USA |
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| Salary | $76788.64 – $105584.39 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Experience in Payer Enrollment Track Manager
- Experience in Sympler
- Excel Basics (IF, VLOOKUP, LEFT/RIGHT, CONCAT, TRIM, MAX, SUM)
- Problem-solving skills
- Application analyst skills
Responsibilities
- Research, analyze, and present information to stakeholders, and provide input regarding potential system enhancements.
- Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
- Maintain and configure the application parameters to ensure Franciscan Alliance applications function according to customers’ specifications.
- Provide on-call support, including after-hours support, for team and customers following the Franciscan Alliance support model.
- Develop test scenarios and performs testing for Franciscan Alliance applications and workflow and reports results to stakeholders.
- Troubleshoot and repair customer-reported application problems.
- Work with vendors in implementing, upgrading, supporting and troubleshooting applications.
- Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company’s systems and business processes increases.
- Manage projects that do not require PMO oversight.
- Facilitate business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.
Preferred Qualifications
- Associate’s Degree (preferred)
- Bachelor’s Degree (preferred)
- 5 years Relevant Work Experience (preferred)
- EPIC Certified (if required by role)
