Applications Support Senior Manager

Bachelor’s degree, or foreign equivalent, in Mechanical Engineering, Information Systems, Information Technology, or a related field
Five (5) years of experience in the job offered, or in a related occupation
Creating DevOps model and CI/CD pipelines in Jenkins and CircleCI
Creating standalone web applications that enable users to upload assets from local to S3 buckets
Analyzing, designing, developing and testing in client/server, object-oriented programming and web design environments using Java Server Pages (JSPs), JavaScript, HTML, CSS, Ajax and front-end development tools in J2EE applications
Writing complex queries, stored procedures, and packages using PL/SQL Programming
Automating solutions to enable self-service for stakeholders, creating tooling for teams to analyze and work on issues, and creating dashboards using Java, spring, Jdbc, Servlets, JSP, Struts and Hibernate.

Responsible for the ICG PS ITRS Geneos platform
Lead the Global ICG Production Support ITRS Engineering team
Maintain and support ITRS systems and its operating environments, focusing on availability, stability, security and performance
Lead research and implementation initiatives to automate the tool infrastructure/systems, integration and onboarding
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Review and develop tool contingency planning to ensure availability to users
Partner with appropriate development and production support areas to prioritize tool fixes, upgrades and non-compliance issues from security and vulnerability scans
Ensure change with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
Ensure essential procedures are followed and helps to define operating standards, best practices, and processes
Help develop and maintain technical support documentation.

No preferred qualifications provided.