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Articulated Truck Senior Product Service Engineer

Articulated Truck Senior Product Service Engineer

CompanyCaterpillar Inc.
LocationPeoria, IL, USA
Salary$126000 – $189000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Customer Focus
  • Service Excellence
  • Problem Solving
  • Relationship Management

Responsibilities

  • Developing appropriate procedures and plans to ensure Articulated Truck quality and evaluating results to identify functional deficiencies.
  • Soliciting and gathering internal and external feedback to identify potential new products and/or improvements to existing products that improve Articulated Truck serviceability.
  • Writing technical specifications and instructions to ensure Articulated Truck quality and performance.
  • Tracking and managing the status of quality improvement projects from inception to release.

Preferred Qualifications

  • Previous experience working closely with customers and dealers.