Asset Protection Operations Coach

Asset Protection Operations Coach

Requirements

• Completion of 2 years of college.
• 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).
• Acquisition of a current, state issued Certificate of Eligibility (if applicable).
• Successful completion of criminal background check and/or firearms authorized training (if applicable).
• Attendance and successful completion of all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Responsibilities

• Drives sales by ensuring effective merchandise presentation.
• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
• Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives.
• Detects, deters, investigates, and resolves violations of company policies and criminal activities.
• Monitors safety and risk controls within a facility by ensuring an effective safety program is in place.
• Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures.
• Manages claims and receiving operations by ensuring proper policies and procedures are followed.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
• Investigative experience.
• Bachelors: Business.
• Bachelors: Criminal Justice.