Assistant / Associate Director for Facilities and Operations – UNLV Student Life – Student Union and Event Services

Assistant / Associate Director for Facilities and Operations – UNLV Student Life – Student Union and Event Services

Requirements

• Knowledge of, and participation in strategic planning for event operations and A/V areas as well as a contributing member for overall department initiatives
• Knowledge of, and participation in strategic planning for facilities/custodial areas as well as a contributing member for overall department initiatives
• Knowledge of contract development with service providers/vendors
• Working knowledge of standard office machines and computer software including but not limited to: Microsoft Word, Excel, Event Management Scheduling Software and Google applications
• Ability to remain calm, professional, and flexible in high-stress situations
• Demonstrate ability to communicate effectively one-to-one, in small groups and in public speaking contexts
• Ability to establish and maintain professional relationships with student and professional staff, Division colleagues, and the University community
• Ability to create an environment of understanding and acceptance as well as challenge organizational policies and practices that may be exclusionary
• Ability to plan, organize and schedule in an efficient, productive manner and target projects or initiatives that require special attention and focus on key tasks when faced with limited time and/or resources
• Ability to work effectively in an environment in which the parameters may change daily and to adjust behavior to meet the needs of different people and situations
• Ability and willingness to explore alternatives to existing products and services and identify opportunities to improve procedures and practices
• Demonstrate ability to develop and implement policies and procedures for the management and operation of special events
• Ability to work evenings and weekends required
• A Master’s degree from a regionally accredited college or university OR seven years post-bachelor’s degree, full-time facilities/operations experience in higher education setting
• Five years full-time facilities/operations experience
• Three years full-time experience in direct supervision of full-time staff
• Experience with leading/managing facilities projects
• Experience working with conference services, meeting rooms, conference housing, catering, audio-visual, and/or event management
• Experience working with campus stakeholders outside of department
• Experience working with external vendors/contractors

Responsibilities

• Developing and implementing policies and procedures for the Student Union facility
• Ensuring facility compliance with departmental, facility and university policies as well as fire/life/occupational safety, security and risk management requirement
• Monitoring daily operations to ensure safe, clean, well-maintained facilities are provided to users
• Provide for custodial, facilities, & event operations systems, staffing and leadership
• Coordinating an effective maintenance work order system and managing facility improvement projects Developing emergency preparedness plan and providing training to prepare occupants for emergency situations
• Maintaining accurate facility and equipment inventory and administering replacement program as budget permits
• Managing operations and staffing budgets including projecting operational needs, approving purchases, and monitoring spending
• Coordinating and monitoring facility use in supporting Student Life services, formal programs, informal student interaction and rental groups
• Serving as operational liaison for all occupants of the Student Union including food services, retail operations and university departments/student organizations with offices in the facility
• Serve as facility liaison for the UNLV Bookstore facility
• Responding to and providing resolution to guest concerns regarding services
• Ability to work nights and weekends as needed and providing 24/7 emergency on-call response as necessary Role modeling, educating and engaging a diverse student and staff population
• Recommending department-wide policies and guidelines to Director for implementation

Preferred Qualifications

• Successful candidates will have an understanding of student development theory and experience working with diverse populations
• Demonstrated ability to manage financial operations and budgets
• Experience in a student union facility or university setting
• Experience working with conference services, meeting rooms, conference housing, catering and/or event management
• Knowledge and experience working with audio/visual equipment including set-ups, connectivity, and technology in both conference and event settings. Experience working with large-scale events for multimedia needs
• Scissor Lift Operator Experience
• Experience with managing/operating audio-visual systems/operations
• Experience with managing/operating event operations/equipment including trussing, staging, pipe/drape, tables, & chairs
• Experience supervising student staff
• Demonstrated ability to manage financial operations and budgets