Assistant Director of Online Faculty Relations – Rabb School

Assistant Director of Online Faculty Relations – Rabb School

Requirements

• Bachelors required, Master’s degree preferred.
• 3-5 years of experience in faculty services, talent development/recruitment, HR or higher education administration, experience working and supporting asynchronous online graduate programs and adjunct faculty in higher education and/or with union.
• Proficiency in software applications such as Microsoft Word, Excel, Google spreadsheets, etc.
• Experience using Learning Management Systems. Moodle preferred.
• Budget management experience a plus.
• Experience working with a CRM, preference with Slate.
• Experience with faculty and student information system (Workday).
• Able to function independently and as part of a team.
• Clear, effective, and diplomatic communication skills.
• Able to demonstrate sound judgment and initiative in solving problems.

Responsibilities

• Assess and maintain appropriate level of teaching capacity and talent needs across new and existing Rabb programs, including instructors, teaching assistants, program chairs, and program advisory council members.
• Define hiring plans and oversee the hiring process for instructors, teaching assistants, program chairs, and program advisory council members.
• Collaborate with the Provost’s Faculty Affairs team to effectively develop and manage contracts for online faculty, online program chairs and teaching assistants following the appropriate Union and Universities policies.
• Assign instructors to courses in accordance with union requirements.
• Collaborate and coordinate with the Provost’s Faculty Affairs team to ensure compensation for instructors, teaching assistants, and program chairs is processed in a timely and accurate manner.
• Works with faculty, teaching assistants and programs chairs to help mediate when teaching and/or classroom management challenges arise throughout the term.
• Monitor and recommend contract renewal/non-renewal and multi-year contract decisions for online faculty and program chairs.
• Ensure all practices and policies are in compliance with the Part-Time Faculty Collective Bargaining Agreement.
• Manage communications to all new and continuing instructors, teaching assistants, program chairs, and advisory council members.
• Manage essential instructor resources, including schedules, calendars, handbooks, university and school-wide policies and procedures, etc.
• Manage faculty and program chair involvement in course design projects.
• Work with program chairs to establish annual faculty meetings, providing thought partnership on topics to cover as well as scheduling support.
• Assist with the departmental budget process, tracking faculty teaching and course development-related costs and projecting future compensation costs for future academic years.
• Resolve issues, interpret policies, and develop and refine services and processes.
• Performs all other duties and responsibilities as assigned or directed by the supervisor.
• Organize and facilitate orientation for new online instructors, teaching assistants, and program chairs.
• Collaborate with Rabb’s academic leadership, Learning Design Team and the Center for Teaching & Learning to develop and implement a robust, ongoing program of online faculty development opportunities, resources and tools.
• Conduct course audits to evaluate teaching effectiveness and instructional quality for instructors and teaching assistants throughout the session and support course reviews as needed.
• Coordinate with Institutional Research to manage the mid-course and end-of-course evaluation processes.
• Coordinate with Program Chairs to review faculty performance metrics and disseminate feedback to instructors in a timely and constructive manner.
• Conduct exit interviews and analyze data to identify patterns and root causes of faculty departures.
• Analyze factors contributing to faculty turnover and develop retention strategies to mitigate attrition.
• Monitor satisfaction levels among instructors, program chairs, and teaching assistants and proactively address issues to enhance overall job satisfaction and engagement.
• Create communication campaigns that support teaching excellence throughout the session life-cycle and create community among instructors.
• Collaborate with internal stakeholders to coordinate faculty and program chair involvement in marketing and program promotion initiatives, mentorship opportunities, course scheduling decisions and other departmental projects/needs.
• Assess course schedules to ensure they maximize per-course enrollments and minimize course cancellations.
• Determine course schedule adjustments during the registration period in collaboration with colleagues from admissions and student services.

Preferred Qualifications

• Budget management experience a plus.
• Experience using Learning Management Systems. Moodle preferred.
• Experience working with a CRM, preference with Slate.