Assistant Facilities Manager

Assistant Facilities Manager

Requirements

• High School Diploma or equivalent
• 2+ years of proven work experience managing a commercial facility as a third-party provider, corporate, or as a consultant
• 1+ years of proven people management/supervisory work experience in the facilities management industry
• Experience using Computerized Maintenance Management System (CMMS)
• Strong leadership skills, customer service skills and interpersonal skills with his/her associates, clients and vendors
• Knowledge of applicable financial and accounting terms and principles as they apply to commercial property management
• Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
• Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.

Responsibilities

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures.
• Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly.
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards.
• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
• Support work order management for in house staff and vendors as necessary.
• Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging.
• Manage the work order process from creation to reporting.
• Ensure accuracy of vendor invoices from invoice coding in CMMS system to timely vendor payment.
• Create/edit monthly reports for work orders, budgets, initiatives, and projects.

Preferred Qualifications

No preferred qualifications provided.