Assistant Facilities Manager
| Company | Jones Lang LaSalle (JLL) |
|---|---|
| Location | Palo Alto, CA, USA, Santa Clara, CA, USA, Cupertino, CA, USA |
| Salary | $70000 – $85000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma or equivalent OR successful completion of a 4+ year degree can be considered equivalent to work experience
- Two (2)+ years of proven work experience as an assistant facilities manager or coordinator in the commercial real estate management industry as a third-party provider, corporate, or as a consultant
- Must be located in the bay area (relocation assistance is not available for this role)
- Experience using Computerized Maintenance Management System (CMMS)
- Must have reliable transportation to drive to client buildings close by as needed
- Excellent customer, computer, managerial, verbal and written communication skills
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
- Understanding of basic technical aspects of property (mechanical and electrical systems)
- Computer proficiency experience with Microsoft Office Suite
- Ability to work independently with little supervision and effectively deal with stressful situations
- Self-motivated; confident & energetic, Flexible (able to adapt to rapidly changing situations) and, Goal-oriented (able to focus on meeting all performance targets)
Responsibilities
- Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
- Monitor and maintain office equipment and supplies
- Manage and maintain regular contact and meetings with relevant vendors – to report on issues, recommendations and cost estimates
- Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
- Manage Trouble Ticket (Remedy) requests (helpdesk) – interface with internal customers and action queries promptly in line with service level agreements
- Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
- Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff
- Assist in the organizing of internal and external Client events
- Managing the quality of conferencing facilities
- Manage food and kitchen facilities – provide direction to housekeepers
- Raise purchase orders
- Manage Wiki pages and other communication channels for the site(s)
- Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate
- Responsible for all other duties and tasks as assigned
Preferred Qualifications
- Military service or higher education in a related field such as business, hospitality, facility/property management is desirable
- Corrigo CMMS exposure is desirable