Assistant Facilities Manager

Assistant Facilities Manager

Requirements

• Minimum of three years of industry experience required either in the corporate environment, third party service provider or as a consultant.
• Superior client relationship management skills. Experience working on a client-account strongly preferred.
• Experience with Vendor & Project Management. Excellent time management skills to meet contractual deadlines and simultaneously handle and prioritize multiple projects, tasks, and requests.
• Proficiency with Microsoft Office Suite – Word, Project, Power Point, Excel.

Responsibilities

• Assist the FM in the delivery of services to operate and maintain the property including, financial, technical, maintenance, procurement, and asset & vendor management.
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Assist with critical after-hour issues & participate as a key team member in response to emergency situations.
• Manage short- & long-term facilities projects and provide input into business cases to support facilities and operating budget recommendations.
• Ensure compliance to Occupational Health and Safety policies, regulations, legislation and cultivate a workplace where health and safety is a priority for client, team members and contractors focusing on a “goal zero injuries” strategy.
• Manage Computerized Maintenance Management System (CMMS), “Corrigo”, to focus on providing know-how guidance, instruction and support for processes and procedures related to work order management delivery. Conduct daily / weekly/ monthly office inspections.
• Hold service providers accountable to the terms and conditions of their contracts. Understand the contents and deliverables in their contract.
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice.
• Nurture an environment conducive to good teamwork and cooperation among colleagues, including supporting a culture of diversity and inclusion and strong ethical behavior.
• Help the FM coach and develop employees to reach full potential, proactively dealing directly and quickly with performance issues and positioning employees for success within the firm. Proactively promote safety mindset in everything we do by implementing “goal zero injuries” strategy.
• Manage and operate facility utilizing industry and JLL Best Practices, implementing improved or new processes that improve service to the client and / or reduce cost.
• Report critical and key performance measurements and achieve performance targets on metrics and internal audits (financial, operational, etc.). Ensure audit action items are completed on the required timing.

Preferred Qualifications

No preferred qualifications provided.