Associate Account Manager

Associate Account Manager

Requirements

• Bachelor’s in a related field or equivalent related professional experience
• 1-2 years’ relevant work experience
• 20 – 30% of travel for market visits
• Weekly visits to your assigned portfolio of hotels
• Possess a strong drive for results
• High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate
• Hungry, determined, motivated, willing to act and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up/persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team
• Relationship builder; earns the confidence of others
• Bridges and sustains solid partnerships based on mutual support through a collaborative style
• Appetite for innovative technology, fast-changing business environment, data driven decision making
• Demonstrates problem solving skills
• Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data
• Proficiency in English
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Able to work independently as well as be a strong team worker, ensuring the whole team wins
• Help other team members acquire skills or achieve targets/goals

Responsibilities

• Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
• Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process
• Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
• Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts
• Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of: Unique market insights (partner reports, competitive data, key performance drivers), Revenue management tools (dynamic promotions, packages, fenced deals, mobile), Marketing and merchandising opportunities, Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities, Self-service tools (Expedia Partner Central)

Preferred Qualifications

No preferred qualifications provided.