Associate Clinical Specialist – Pain Intervention
| Company | Medtronic |
|---|---|
| Location | Orlando, FL, USA |
| Salary | $64000 – $96000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience
- An Associate’s Degree with a minimum 2 years of clinical or medical sales experience
- A Bachelor’s degree
Responsibilities
- Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
- Maintains a working knowledge of competitive products
- Educates and trains physicians, hospital personnel and office staff on products and therapies
- Assists Management and Sales Training department in education/training of new employees in the district
- Complies with required event reporting and documentation utilizing Medtronic technology tools
- Accountable for placing orders with customer service for pending purchase orders and product replacement
- Expected to work with materials management to collect POs for cases covered within the territory/district
- Responsible for managing inventory provided for case coverage
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
- Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
- Visits accounts to replenish literature and establishes/maintains relationships with office staff
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
- Manages business expenses and budget effectively and in given timeframe
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Completes all new hire therapy trainings as directed by medical education
- Completes all corporate compliance training prior to date due
- Ability to be flexible with schedule while working and/or attending clinical events
- Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
Preferred Qualifications
- Bachelor’s degree in a health care related field
- Master’s degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure