Associate Collections Specialist
| Company | Modernizing Medicine |
|---|---|
| Location | Boca Raton, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Accounting degree preferred
- 2+ Years of relevant experience in Customer Service/Collections.
- Strong customer service skills.
- Strong written and verbal communication skills.
- Proficient in Excel.
- Salesforce and NetSuite experience a plus.
Responsibilities
- Manage queue-based collection inquiries by providing timely communication and assistance.
- Make outbound calls in response to received email and voicemails.
- Manage customer accounts by updating contact information and ensuring accurate invoice delivery.
- Monitor the accuracy of payment plans for overdue balances.
- Review weekly reports to ensure notes are accurate and up to date.
- Perform any additional duties as assigned.
Preferred Qualifications
- Accounting degree preferred