Associate Data Services Director
| Company | IQVIA |
|---|---|
| Location | Berwyn, PA, USA, Parsippany-Troy Hills, NJ, USA |
| Salary | $94200 – $175000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Communications, English, Business, Mathematics, Statistics, Economics, Life Sciences, or related field(s)
- Proficiency using Microsoft software tools (Excel, PowerPoint, Word, and Access)
- Knowledge of the industry and an understanding of the marketplace
- Deep understanding of IQVIA data and methodologies
- Minimum 4-6 years experience with data analysis, communications, and project management
- Basic knowledge of SQL a plus, but not required
Responsibilities
- Gains and maintains a thorough understanding of database issues, data investigations, client needs, processes, methodologies, and tools.
- Manages identified data situations cross-functionally to obtain timely resolutions
- Provides analysis, support and solutions on impact analysis involving database issues and corrections
- Helps to facilitate the effective communication of impact to IQVIA deliverables, platforms, and methodologies
- Uses knowledge of internal databases and processes, along with client experience, to create clear communications.
- Supports timely communications and follow up with Client Service teams to guarantee messages are understood and appropriate plans of action are put in place.
- Assists the Service teams in responding to general client questions and data questions
- Uses established systems and processes to track and report progress on all major milestones, service levels, risks, and opportunities.
- Provides additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issues, identifies customized solutions
- Independently leads online meetings and discussions (both internally & externally) related to project work/data analytics
- May independently complete quantitative analysis and research to gain more in-depth understanding of trends
- Provides formal and written communications both internally and externally regarding issue status and resolution
- Identifies ways to improve and streamline business operations, driving process improvements aligned with desired customer outcomes
- May oversee Analysts’ workflow and analytics results, and synthesize for presentations
Preferred Qualifications
- Basic knowledge of SQL a plus, but not required