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Associate Director – MRO Partner Quality Assurance

Associate Director – MRO Partner Quality Assurance

CompanyRTX
LocationHartford, CT, USA
Salary$147000 – $295000
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • Advanced Degree and 10+ years of experience in Quality Management, Manufacturing Operations, Business Management or Engineering fields; OR Bachelor’s degree and 12+ years of relevant industry experience.
  • Personnel management / leadership experience and ability to lead and influence technical teams.
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Responsibilities

  • Accountable leader overseeing a team responsible for 18 regional partner Disassembly Assembly Test (DATs) centers and ~400 Designated Service Partners (DSPs, suppliers) performing aviation maintenance.
  • Responsible for the PW Businesses, DAT and DSPs compliance to P&W requirements and provide guidance on all matters related to quality.
  • Oversee and conduct independent annual audits.
  • Lead Problem Resolution Teams at Partners and PW-Businesses.
  • Support global quality assurance teams, to resolve problems and improve processes.
  • Develop and nurture relationships with regulatory agencies.
  • Review regulatory changes and assess impact(s) and communicate as appropriate.
  • Provide active support during critical regulatory audits.
  • Active participant in new businesses start-ups including coordinating certificate transfers.
  • Development of applicable aftermarket procedures.
  • Assess production & process readiness for the DATs and DSPs complaint to industry requirements.
  • Support safety board investigation as 14 CFR Part 145.221 or 14 CFR Part 21.3 regulatory requirements.
  • Support senior and local Corrective Action Boards.

Preferred Qualifications

  • Degree in STEM field; Aerospace / Mechanical Engineering or Materials Science preferred.
  • Expert level knowledge of P&W Quality Management System (QMS).
  • Knowledge of Aerospace manufacturing or Aftermarket (MRO) Repair Station industry.
  • Working knowledge of Domestic and International regulatory compliance requirements (i.e., FAA, CAAC, CAAS, EASA, NRC, DOT, etc.).
  • Experience in applying ISO 9001, AS9100 and AS9110; ASQ Certified Quality Auditor (CQA) preferred.
  • Project management experience and ability to prioritize work in a fast-paced environment.
  • Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma).
  • Strong business and financial acumen with ability to analyze, monitor and interpret key metrics and business indicators.
  • Experience working with SAP Quality module, Fiori, Solumina MES, Teamcenter, and MS Office Suite.
  • Ability to work and effectively communicate with all levels of management, shop personnel and customers.