Associate E-Commerce Partnership Manager

Extremely organized and detail-oriented
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
Strong knowledge of the consumer products industry (specifically food products)
Experience with a major retailer (Brick & Mortar or Online)
Experience working for or partnering with Amazon
Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills
Must be comfortable with change and ambiguity
Internal motivation to take initiative, learn, and become an Amazon expert
Team player
Strong analytics skills
A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines
Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution
4-year bachelor’s degree, and/or similar industry experience
Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)

Support Partnership Manager and direct management of clients’ brands and portfolio with responsibility for: E-commerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention
Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling
Work with clients to identify, track, and report on KPIs
Help clients navigate relationships and meetings with Amazon Vendor Managers
Support Partnership Manager by managing clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support
Engage internal insights team to deliver client reporting and data needed to make key business decisions
Analyze client reporting and develop insights that lead to action to drive growth
Ongoing project management to drive client success: Tracking progress and coordinate client updates with Partnership Manager
Ensure critical timelines are met by coordinating deliverables between client and operations team
Identification of issues and troubleshooting solutions with Amazon support
Participation in key client strategy meetings as needed
Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms
Troubleshoot operational issues that may cause delays in shipments to Amazon, etc.