Associate Financial Advisor

Associate Financial Advisor

Requirements

• Knowledge of financial products and services.
• Knowledge of business or economics.
• Working and current knowledge of investment and insurance products.
• Working knowledge of the financial services industry.
• Excellent organizational and administrative skills.
• Excellent client services skills.
• Skill in the operation of a PC with word processing, spreadsheet and investment related programs.
• Ability to be self-motivated and directed.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively work on the telephone to obtain investment information.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and desire to work in a team environment.
• Ability to effectively promote and sell Credit Union products and services.
• Ability to analyze situations and recommend workable solutions for Members.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to manage time efficiently and effectively.
• Ability to follow through on tasks.
• Ability to work weekends and travel to mandatory conferences.
• Ability to work a rotating schedule which will include working on rotating Saturdays.

Responsibilities

• Provide exceptional customer service to all Member-clients.
• Follow up with Members referred to Wealth Management Department by Branch and Member Service Center to schedule investment-needs meeting.
• Provide regularly scheduled investment portfolio reviews.
• Handle routine customer inquiries; effectively work with back-office support personnel at vendors and broker-dealer to ensure high degree of quality service and customer satisfaction.
• Travel to Corporate offices and other Branch locations as assigned.
• Open accounts and execute trades for advisory, mutual funds, stocks, bonds, etc. as directed by client in compliance with CUSO Financial Services Office of Supervisory Jurisdiction (OSJ).
• Research and provide literature on requested investment products including financial plans, advisory accounts, stocks, bonds, and mutual funds.
• Research and provide literature and information to clients regarding insurance products such as annuities.
• Establish and maintain interactive and open communication with CUSO Financial Services and product companies.
• Provide Branch and/or Member Service Center team members with regular referral and product training.
• Attend regular product and sales training meetings.
• Complete transactions within all FINRA, SEC, and Credit Union procedures and regulations.
• Research and repair all “Back to Rep” and NIGO “not in good order” items.
• Complete daily, weekly, and monthly sales blotters and tracking reports.
• Prepare and maintain complete and accurate digital client files, documentation, and Member data as directed by CUSO Financial Services and RCU.
• Maintain a weekly “pipeline” report of Members assisted and pending business items.
• Input financial planning data into financial planning software for the appropriate Members on an as-needed basis.
• Coordinate marketing and advertising efforts to promote Redwood Credit Union and Wealth Management Department.

Preferred Qualifications

• The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in economics, business administration, data analysis, math, statistics, or related field, with a minimum of one year of related experience.