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Associate II – Investment Middle Office Services – Client Operations

Associate II – Investment Middle Office Services – Client Operations

CompanyJP Morgan Chase
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelJunior

Requirements

  • Excellent client facing skills & communication style, comfortable dealing with key clients
  • Understanding of investment Operations, Trade Services, IBOR, Recon.
  • Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
  • Excellent problem solving skills to identify, understand and address operational and technical issues
  • Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
  • Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
  • Self-starter with ability to learn quickly

Responsibilities

  • Be a point of contact within the Global/Regional IMOS team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
  • Take ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
  • Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
  • Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
  • Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
  • Have the ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
  • Provide oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management

Preferred Qualifications

    No preferred qualifications provided.