Associate II – Investment Middle Office Services – Client Operations
Company | JP Morgan Chase |
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Location | Boston, MA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Junior |
Requirements
- Excellent client facing skills & communication style, comfortable dealing with key clients
- Understanding of investment Operations, Trade Services, IBOR, Recon.
- Attested track record of successfully working to deadlines, with accountability and responsibility for independent workload
- Excellent problem solving skills to identify, understand and address operational and technical issues
- Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
- Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
- Self-starter with ability to learn quickly
Responsibilities
- Be a point of contact within the Global/Regional IMOS team for a client, or clients, and internal partners to build strong relationships in order to support key interactions and continued premier service delivery
- Take ownership and/or oversight of the various components of the daily operational activities essential to the construction and delivery of middle office services
- Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.
- Seek opportunities and take ownership of initiatives to improve service levels and improved efficiency for J.P. Morgan and the Client
- Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams
- Have the ability to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
- Provide oversight and ownership of the IBOR, Reconciliations and transaction lifecycle management
Preferred Qualifications
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No preferred qualifications provided.