Associate/Journey Salesforce Administrator – Information Technology
| Company | UNLV |
|---|---|
| Location | Las Vegas, NV, USA |
| Salary | $87000 – $99800 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior, Mid Level, Senior |
Requirements
- A minimum of one (1) year of related professional experience is required for Associate Salesforce Administrator.
- 3+ years of related professional experience is required for Journey Salesforce Administrator.
- 2 years of Salesforce specific experience is required for Journey Salesforce Administrator.
- Salesforce Certified Administrator is required for Journey Salesforce Administrator.
- Knowledge of cloud-based systems technical requirements and limitations is required for both roles.
- Excellent interpersonal, oral, and written communication skills required to assess user needs and for interaction with a variety of users including faculty, staff, and students.
- Demonstrated ability to analyze problem situations, identify feasible solutions, and present recommendations in a concise, logical, and systematic manner.
Responsibilities
- Managing and maintaining security.
- Monitoring and maintaining data quality and integrity.
- Reviewing release notes, testing, and disseminating relevant release information in a timely fashion.
- Troubleshooting and resolving user issues.
- Business process and system configuration documentation.
- Data loading and duplicate management.
- Developing reports and dashboard based on business needs.
- End-user training and support.
Preferred Qualifications
- Experience working in a higher education environment is preferred for Associate Salesforce Administrator.
- Experience with Education Cloud, Education Data Architecture, Student Success Hub or other education-specific Salesforce products is preferred for Journey Salesforce Administrator.
- Salesforce Administrator Certification desired, but not required for Associate Salesforce Administrator.