Associate Manager – Property

Associate Manager – Property

Requirements

• 2+ years of property or building management experience handling customer service and administrative issues related to real estate management
• Familiarity with managing budgets and reporting
• Familiarity with capital and tenant improvement projects
• Proficiency in MS Office
• Experience with Yardi strongly preferred
• Excellent verbal and written communication skills
• Ability to interpret documents such as leases, safety rules, plans and specifications, operating and maintenance instructions, and procedures manuals
• Ability to speak effectively before tenants or employees of organization
• Self-motivation, determination, and initiative in a team environment
• Demonstrate a high attention to detail
• Ability to multi-task effectively in a fast-paced work environment
• BA or BS in Finance, Real Estate, Business Management preferred.

Responsibilities

• Act as point of contact for tenants, manage move-in & out process
• Visit tenants regularly and maintain a positive, productive, and professional relationship
• Consistently communicate with tenants and be a resource and problem-solver
• Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the company’s properties meet company standards
• Identify maintenance needs and follow through with coordination of repairs from bidding process through completion off work
• Develop and maintain emergency procedures and preventative maintenance programs for all buildings
• Execute or manage approved capital expenditures
• Oversee the work order system to ensure that tenant service calls are handled to 100% customer satisfaction
• Negotiate contracts with key outside contractors to provide services as required
• Ensure that work performed by contractors is performed timely and appropriately and with applicable liability/insurance coverage
• Approve service agreements in Yardi
• Develop and manage the annual budgets for assigned properties and ensure properties operate within budget
• Review monthly operating reports and explain budget variances
• Review quarterly trial balances and ensure proper allocation of service costs
• Manage accounts receivable; review delinquencies and help direct course of action for collection
• Review operating expense reconciliations
• Work with Leasing and Development to provide forecasts and financial benchmarks for potential projects
• Work on tax appeals, create programs to lower and control operating costs
• Assist with acquisition and disposition by Reviewing and updating disposition diligence and tracking true ups status
• Track progress on Access Agreement/License Agreement/Sublease/Consents
• Track insurance claims

Preferred Qualifications

• Experience with Yardi strongly preferred
• BA or BS in Finance, Real Estate, Business Management preferred.