Associate Patient Service Specialist PRN
| Company | Vanderbilt Health |
|---|---|
| Location | Franklin, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
- Patient Scheduling (Fundamental Awareness): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
- Patient Documentation (Fundamental Awareness): The ability to receive and record patient information.
- Medical Terminology & Documentation (Fundamental Awareness): The ability to comprehend medical terminology and documentation in an office, or surgical setting.
Responsibilities
- Conducts patient check-in and check-out.
- Schedules appointments through clinical communication or direct request.
- Provides positive first impressions utilizing customer service skills.
- Ensures point of service collections.
- Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
Preferred Qualifications
-
No preferred qualifications provided.