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Associate – Product Analyst
| Company | General Atlantic |
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| Location | New York, NY, USA |
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| Salary | $120000 – $160000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s Degree required
- 2+ years of relevant work experience in client-facing digital experience/technology; financial services preferred
- Strong judgement is critical; ability to work well under pressure without compromising quality
- Exceptional attention to detail and strong analytical skills
- Experience with product management, business analysis and software development practices using tools such as Jira, Confluence, etc.
- Excellent communication skills, both verbal and written documentation (including specifications, process flows, etc.)
- Highly motivated, inquisitive, and positive can-do attitude
- Highly collaborative and enjoys working in cross-functional teams
- Ability to work independently and proactively in a high-performing global organization
Responsibilities
- Serve as primary point with stakeholders to capture enhancement requests and actively manage a prioritized request backlog
- Serve as primary communication point to stakeholders to communicate new functionality, releases and perform training, where required
- Provide end user support and assist in diagnosis of issues to determine root cause and document bugs, where identified
- Create and manage user stories, tasks, and BRDs in Jira
- Assist with Scrum Management cycles and backlog grooming
- Maintain up-to-date product documentation
- Coordinate closely with product vendors and developers (internal and external) on deployment of enhancements, bug fixes, and upgrades
- Plan user testing scenarios and manage user testing with stakeholders
- Provide end user training
- Monitor product analytics
Preferred Qualifications
No preferred qualifications provided.
