Associate Professional Learning Operations Specialist
Company | Curriculum Associates |
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Location | Florida, USA |
Salary | $37875 – $59375 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Capability to prioritize high volumes of work with intrinsic motivation to meet elevated levels of success
- Ability to be strategic and solutions-oriented to support educator need
- Knowledge of CA’s professional learning offerings and products with continued persistence to deepen command of content as content and products evolve
- Ability to analyze data to drive assignment strategies and meet educator needs for scheduling professional learning
- Strong listening skills, effective written and verbal communicator able to tailor information to different audiences based on context
- Highly organized and detail-oriented with ability to leverage multiple data sources to make quick and effective decisions
- Seeks opportunities to drive continuous improvement and efficiency via systems-focused thinking
- Strong problem-solving skills and confidence; approaches obstacles with solution-oriented mindset, creativity, objectivity, authority, calm, and professionalism
- Skilled at relationship-building with a relentless service orientation, focusing on delivering the best possible outcome to internal and external stakeholders
Responsibilities
- Manage PL Specialist assignments, balancing utilization, travel, and certification
- Dispatch assignments in a timely manner, informed by departmental strategy
- Support data integrity initiatives and processes, including rolling over records from one school year to the next, checking for funding and expiration of sessions
- Partner with PL Field leadership to ensure alignment and buy-in on assignment strategy; refine on an ongoing basis as landscape changes
- Monitor national and regional PL demand, increasing utilization and organizational reach
- Will demonstrate knowledge of regional and national capacity and proactively collaborate with Engagement Ops, the PL Field, and Sales teams to ensure exceptional service to educators
Preferred Qualifications
- A minimum of 1 year of experience in delivery and/or management of operational services and support
- Familiarity with the K-12 education landscape, with a high-level understanding of how adult learning factors into education leader priorities
- Experience in working in a high-volume operations setting
- Bachelor’s degree, or equivalent experience, required