Associate Software Client Support
| Company | S&P Global |
|---|---|
| Location | Dallas, TX, USA |
| Salary | $40000 – $53000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- BS in Computer Science / Computer Engineering / Finance
- Basic understanding of financial markets products, a broad understanding of the investment bank process, middle-office systems and operations, and associated data management needs
- Strong proficiency with SQL statements, designing tables, stored procedures, views and functions. Preference in SQL Server.
- Good Data Model knowledge and experience of working within financial database implementations.
Responsibilities
- Configuring EDM application using SQL Server to meet the client specifications.
- Knowledge of Python Scripting. Familiarity with Machine learning tool is an added advantage.
- Building EDM Solutions with best practices
- Testing the project deliverables ensuring they are in line with documented requirements.
- Interacting with clients and colleagues to ensure accurate and timely information flows.
- Investigate and document existing procedures.
- Making recommendations for implementation of new systems and technologies where appropriate.
- Providing consultancy to clients for business improvements. Investigates and documents existing procedures. Discusses proposed solutions for complex systems with customer.
- Participation in pre-sales activity including but not limited to demonstrating product functionality and proposed enhancements.
- Contributing to Implementation ‘Best Practice’ guidelines.
Preferred Qualifications
- Familiarity with Machine learning tool is an added advantage.