Associate Solutions Architect

Experience working as a Solutions Architect (or equivalent: Sales Engineer, Solutions Engineer, Field Engineer, etc.) with a demonstrable track record of working with clients to deliver effective and efficient solutions
Software development skills and experience (ideally Python, and/or Rust, Go, Kotlin, Java, etc.)
Sound technical knowledge, ideally across multiple technical competencies and levels (e.g., APIs, networking, databases, security, compliance, observability, architecture)
Excellent communication skills (written, graphical, remote, in-person, presentation, one-on-one, one-to-many) with the ability to engage, influence, and inspire stakeholders and colleagues to drive collaboration and alignment
Understanding of networking concepts (TCP/IP, HTTP, routing, firewalls, TLS, VPNs)
Understanding and experience of Authentication and Authorization patterns (SAML, SCIM, OAuth, JWT, etc.) and providers (e.g., OKTA, Auth0, AzureAD, etc.)
Good understanding and experience of interfaces and integration patterns (APIs, message queues, Webhooks, SQL, etc.)

Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks
Build relationships with clients to drive low-friction Sales and Onboarding processes
Support RFP, RFI, due diligence, and Q+A requests
Develop and present proofs-of-concept to demonstrate the integration capabilities of hx Renew
Support customer onboarding, helping to deliver their previously-agreed integration plans
Deepen relationships with customers, becoming their ‘trusted advisor’ on all things hx Renew
Provide consultancy/professional services, solving unique challenges for our customers (and sometimes our colleagues!)
Develop and maintain system integration libraries and components
Act as ‘Customer Zero’, working with our Product Engineering team to drive new features and improvements
Develop and maintain reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, white-papers, etc.) that absorb the majority of demand ‘upstream’
Promote hyperexponential (and your work!) in the industry and community by blogging, and speaking at meet-ups and conferences