Associate Solutions Architect
| Company | HackerOne |
|---|---|
| Location | Seattle, WA, USA, Washington, DC, USA, San Francisco, CA, USA, Austin, TX, USA |
| Salary | $100000 – $140000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1 – 2 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
- 1+ years of customer-facing or consulting experience (including communicating to non-technical stakeholders to help them understand security topics)
- Excellent written and verbal communication skills, and the ability to demonstrate empathy with multiple audiences
- You will be an advocate for both hackers and customers and will need to appropriately influence and push back when needed to help both be successful
Responsibilities
- Utilize security knowledge to deliver Advisory Services effectively to clients.
- Fulfill both internal and external security advisory requests.
- Engage with customers across various skill levels to help them build or enhance their security programs and software development life cycles.
- Conduct interviews to grasp customers’ threat models and attack surfaces, ensuring their needs are comprehensively understood.
- Guarantee the timely and satisfactory completion of client projects and engagements, focusing on maximizing the value customers derive from their services.
- Source and identify hackers whose skills align with the services provided, fostering a supportive environment for their participation in projects.
- Provide educational consultations to customers on security challenges, helping them navigate and resolve issues encountered within their programs.
- Oversee the health of customer engagements, optimizing for engagement and vulnerability discovery, while suggesting improvements to keep programs effective and engaging.
- Apply security expertise to recommend enhancements in processes, playbooks, and tools across the Post-Sales Operations team, aiming for scalable improvements.
- Offer insights to the product and engineering teams on potential new features and improvements, and support the Customer Success Managers in serving clients of all sizes.
Preferred Qualifications
- Experience with security client engagements, e.g., pentesting, security consulting, vulnerability management, etc.
- Experience with Burp Suite or similar tools