Asst Manager – Educational Services

Asst Manager – Educational Services

Requirements

• A firm commitment to the mission of BYU
• Master’s Degree from an accredited university, AND a valid Professional Educator License for the State of Utah with a ‘License Area of Concentration’ of ‘Administration’ OR willingness to obtain a Utah license within 6 months
• 2 years of K-12 teaching experience and 2 years of K-12 educational administration experience hiring and supervising teachers/faculty OR Equivalent combination of education and experience
• Knowledge of technologies and pedagogical methodologies, especially as applied to distance learning education
• Experience and skills in hiring, mentoring, supporting, and evaluating K-12 teachers
• Outstanding interpersonal skills with the ability to build and maintain positive relationships with various stakeholders, including faculty, staff, students, parents, and the community
• Impeccable integrity and a commitment to fostering a collaborative team environment
• Focus on customer service, with a professional and courteous demeanor suitable for executive-level work
• Advanced written and verbal communication skills, with the ability to speak persuasively and implement desired actions
• Strong analytical skills to define issues, analyze situations, and draw meaningful conclusions
• Exceptional flexibility and adaptability to work in a fast-paced environment
• Sense of humor and resilience in dynamic and challenging situations
• Proven ability to use student achievement and feedback data to evaluate teacher performance and enhance instructional practices for all students
• Familiarity with Family Educational Rights and Privacy Act (FERPA) guidelines
• Familiarity with National Collegiate Athletic Association (NCAA) policies and procedures
• Outstanding organizational skills with the initiative to manage multiple tasks and priorities effectively
• Ability to direct tasks, assignments, and personnel to achieve organizational goals
• Experience in managing and addressing personnel issues in a timely, fair, and effective manner
• Strong computing skills, including proficiency in statistical analysis, and data analysis tools
• Familiarity with educational technology and digital platforms used in online learning environments

Responsibilities

• Works directly with the program’s 150 high school teachers in addressing the following tasks: Recruiting, Interviewing, Hiring, Managing, Supervising, Mentoring, Evaluating, and Training
• Serve as the primary contact for assigned High School teachers on academic issues and teacher performance
• Consult with the Educational Services Manager and Academic Product Managers to propose improvements in faculty support strategies for curriculum improvement/development
• Develop an in-service training program for faculty contracted to support the department’s courses and students
• Ensure timely grading and feedback on assignments per contracted agreements
• Develop and manage relationships with part-time and full-time faculty to maintain support for Independent Study’s courses and BYU Online High School’s asynchronous and synchronous components
• Ensure faculty performance through annual evaluations, feedback, and PDPs
• Works directly with the program’s high school teachers (currently 15-30 teachers) to obtain teacher licensure in states outside of Utah
• Ensures the effective and efficient operation of the Educational Services Office and Functions
• Provides administrative support to the department’s assessment plan and processes

Preferred Qualifications

• Working knowledge of Learning Management Systems (LMS)
• Proficiency in utilizing educational technology to enhance learning and student management
• Working knowledge of Student Information Systems (SIS)
• Experience in online learning environments, particularly at the secondary level
• Experience with online learning curriculum development and role of authors/Subject Matter Experts (SME)
• Familiarity with teacher licensing in other states outside of Utah