Author Experience Manager

4+ years in a support or advocacy role, within media, publishing, or entertainment.
Proven experience working with creatives, writers, or authors and their needs
A record of effective communication and relationship-building in a professional setting.
Empathy: Strong emotional intelligence to build trust and maintain positive relationships with authors.
Communication: Exceptional verbal and written communication skills for engaging with authors and internal stakeholders.
Problem-Solving: Ability to address challenges proactively and find solutions that benefit both authors and the company.
Community-Building: Experience in fostering collaborative, inclusive, and supportive communities.
Event Management: Proven ability to plan and execute engaging and impactful events.

Act as the central point of contact for authors, keeping them informed about the company initiatives that affect them, while addressing their questions and concerns with clarity and professionalism.
Serve as the ‘voice of the author’ within the organization, championing their needs, ideas, and feedback. Collaborate with internal departments to align business strategies with author expectations.
Ensure authors feel valued, supported, and engaged throughout their collaboration with Galatea. Develop initiatives such as personalized outreach, milestone celebrations, and meet-ups to strengthen our authors’ relationship with Inkitt.
Plan and manage events to connect authors with each other and the broader romance writing community. Organize virtual and in-person gatherings, workshops, and conference visits that inspire creativity and collaboration and build Inkitt’s reputation among the wider author community.
Support the recruitment of new authors, ensuring a seamless onboarding process. Help shape author contracts to ensure they are clear, fair, and advantageous for both parties.