Auto Retention Specialist – Insurance Call Center
| Company | HUB |
|---|---|
| Location | Prince George, BC, Canada |
| Salary | $38400 – $42000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- Interpersonal skills
- Excellent customer service
- Empathy
- Ability to solve problems
- Ability to handle rejection
- Ability to meet retention goals
- Excellent written and verbal communication
- Above average typing speed
- Ability to work in a busy, fast-paced environment
- Willingness to work toward team and individual targets
- Positive and upbeat attitude
- Strong work ethic
- Drive and competitive attributes
- Willingness to obtain Level 1 general insurance license
- Ease with technology
- Ability to use multiple computer programs concurrently
Responsibilities
- Provide exceptional customer service to existing clients
- Advise new and existing clients on auto insurance
- Identify gaps in clients’ coverage
- Offer solutions using a diverse selection of insurance products
- Develop new business by cross-selling and making referrals to Personal & Commercial Lines
- Meet clear and achievable targets
Preferred Qualifications
-
No preferred qualifications provided.