AVP Cards Product Manager

BA/BS required with 5 or more years of experience, ideally in Financial Services
Excellent communication, coordination, and relationship building skills
Detail oriented with strong organizational, analytical and logic skills
Experience leading cross functional projects and associated timelines
Display entrepreneurial initiative and comfort working in a fast-paced environment
Strong desire to propose innovative solutions and drive results
Experience delivering informative, well-organized presentations to senior management

Develop and support ongoing execution of product roadmaps by working with our internal Digital teams and Agile Squads
Partner with cross-functional teams including Technology, Operations and other stakeholders to drive product and service enhancements and implement new initiatives
Play a key role in growing the adoption of the Morgan Stanley proprietary and partner payment products (debit card, American Express Cards, Greenlight)
Support client service experience across all client touch points, including assisting/coordinating with relevant stakeholders to respond to and resolve issues as they arise such as those related to underwriting decisions, card applications, point of sale, rewards fulfillment and call center servicing
Manage P&L, including revenue improvement and expense management efforts
Work closely with Fraud Operations partners to help mitigate issues stemming from fraud and lead associated field/client communication efforts when required
Serve as liaison with MSPBNA Bank Issuer partners to manage and report on various product risk stripes on an ongoing basis