AVP – Unifi Integration Coordinator
| Company | Synchrony Financial |
|---|---|
| Location | Newport Beach, CA, USA, Stamford, CT, USA, Dallas, TX, USA, Chicago, IL, USA, Altamonte Springs, FL, USA, Charlotte, NC, USA, Alpharetta, GA, USA, Rapid City, SD, USA, New York, NY, USA, Phoenix, AZ, USA, Kansas City, KS, USA, Canton, OH, USA, St Paul, MN, USA, Cincinnati, OH, USA |
| Salary | $75000 – $130000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree and 4 years of Technology experience or equivalent leadership program experience in developing and implementing information systems and project management OR In lieu of degree, a High School Diploma/GED and minimum of 8 of experience in Information Technology
- Strong familiarity of modern web development technologies (including RESTful web services, Java, PHP, JavaScript, etc.)
Responsibilities
- Actively engage in sales discussions (partnering with Business Development and Commercialization teams) as a technology and business process expert within the UniFi domain
- Knowledge of current SYF and industry POS technology to identify appropriate solutions based on the client’s needs
- Work closely with the Go to Market team on end to end delivery of UniFi integrations.
- Partner with client technology groups as the technical resource from the discovery phase through production rollout as they connect their websites and point-of-sale systems to UniFi
- Analyze and provide solutions to client challenges during the integration process
- Drive improvements to the processes and tools used by the team to drive greater efficiency and effectiveness
- Remove roadblocks for the UniFi integration team
- Capture voice of the client and formally submit feedback to UniFi train leaders and product development teams for continuous improvement and new capabilities and enhancements
- Lead the execution of systems, integration, and user acceptance testing to support the roll-out of new features and functionality
- Create and update UniFi integration documentation as new features are introduced.
- Perform other duties and/or special projects as assigned
Preferred Qualifications
- High aptitude for client-facing soft skills, including both how to speak with a sales-oriented mindset and the ability to persuade resistant clients towards the best course of action for each individual situation
- Demonstrated ability to lead people and manage performance.
- Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups
- Ability to drive continuous improvement and apply lessons learned on an ongoing basis
- Strong analytical and technical skillset used to drive requirements, testing and production validation
- Capability to communicate effectively with both business and technology teams and act as a bridge between the two worlds