Banquet Manager

Banquet Manager

Requirements

• A minimum of one year of previous banquet supervisory or management experience
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology – continually learn, adapt and master to new operating system
• Knowledge of food and alcoholic beverages required
• Ability to work a flexible schedule including weekends and holidays

Responsibilities

• Daily operation of the Banquet department, including recruiting, scheduling, staffing, training, and supervision of all staff
• Acting as a liaison for the hotel and serving as the point of contact for clients during their event
• Assist with the planning and execution of all banquet events
• Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality
• Aid in the development and implementation of the training manual to ensure a high-quality presentation and level of customer service within the banquet team
• Managing the inventory, control, and breakage/loss, reduction of china, glass, and silver as it relates to function devices and banquet services
• Providing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
• Maintain a high level of service by constantly training and coaching all Banquet staff
• Coordinate with housekeeping and engineering to ensure the highest level of product delivery
• Assist with month end inventories as scheduled
• Work with all other departments to execute client events and meetings
• Ensure the department abides by all safety and sanitation policies
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Preferred Qualifications

• You are passionate about banquets operations
• You are exceptional in leading a team
• You have the ability to work independently or as part of a team
• You have the ability to prioritize and organize work assignments, multi-task
• You are passionate about providing exceptional service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity
• Luxury hotel experience, a plus