BDC Agent
| Company | Group 1 Automotive |
|---|---|
| Location | Manchester, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Auto dealership Internet or Business Development Center (BDC) experience preferred
- Superior communication and customer service skills
- Excellent follow-through skills
- Solid working knowledge of the Internet
- Familiarity with automotive financing
- Maintaining a positive, can-do attitude
- High School Diploma or equivalent
Responsibilities
- Handle inbound leads (phone, Internet) and direct to appropriate contact
- Contact present customers (phone, email) to maintain and improve customer loyalty
- Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
- Work with sales department to develop sales strategies and techniques
- Research and stay current in consumer and industry trends
- Communicate industry news and trends to management and dealership employees
- Outstanding Customer Service
Preferred Qualifications
- Auto dealership Internet or Business Development Center (BDC) experience preferred