Behavioral Health Coach – Evernorth
| Company | Cigna Group |
|---|---|
| Location | Manchester, NH, USA, Hanover, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Mid Level |
Requirements
- Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion
- Masters degree in social work or psychology is required
- Current ACLS/BLS/CPR/AED Certification
- High energy level, with dynamic presentation skills is required
- Positive role model in demonstrating healthy behaviors
- Passion for health improvement
- Ability to work independently
- Customer-centric focus
- Ability to proactively collaborate professionally with the client and other matrix partners
- Understand and own a variety of clinical targets and outcome measurements
- Develop action plans that drive clinical value for the customers and clients
- Proven administrative abilities, with strong computer and software application skills
Responsibilities
- Provide onsite face-to-face customer coaching and support, with a focus on stress, anxiety, depression and other challenges
- Perform Stress, anxiety and depression screening
- Identify customer health education needs through targeted health assessment activities
- Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals
- Assist Customer in overcoming barriers to better health
- Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars
- May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
- Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes
- Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
Preferred Qualifications
- Behavioral Health experience including stress reduction
- CHES (Certified Health Education Specialist)
- Motivational interviewing training/experience