Bellman

Bellman

Requirements

• At least 1 or more years in a similar role or customer facing position
• Detail oriented and proven ability to multitask in fast-paced and demanding environment
• Excellent listener and ability to follow instruction and execute results in a well-organized and efficient manner
• Flexible schedule and ability to work nights, weekends and holidays (when needed/if applicable)

Responsibilities

• Conduct Bell service responsibilities such as luggage service upon guest and member arrival and departure, luggage storage, message service delivery, parcel and mail hand-over and other related tasks
• Welcome members and guests by opening the entrance door as well as the car door in a professional manner as well as assist with luggage, unload car and deliver to guest room following their check in
• Greet all guests, patrons and members in a professional, appreciative and approachable way; addressing the guest by name (when applicable/possible), hold the lift for guests and provide property information
• Attend daily team meetings to understand and updates or changes to hours or operation, F&B outlets, amenities and / or if there are private events that result in limited access to specific areas of the property
• Brand ambassador and ability to discuss diverse products, services and amenities as well as various events and promotions (immediate or future)
• Act as an extension of the sales team to increase and maximize revenue streams through conversations and relationship building with members, guests and patrons
• Arrange car service, transportation or suggestions in neighboring community
• Ensure the counter and surrounding environment is kept tidy, neat and clean to Soho House Standards and Health & Safety guidelines set out to protect all staff, members and guests
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform
• Performs other duties as assigned by supervisor/manager.

Preferred Qualifications

No preferred qualifications provided.