Benefits Specialist

Benefits Specialist

Requirements

• Bachelor’s degree or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Requires 3+ years of Benefits and/or Human Resources experience.
• Skilled at explaining and presenting benefits information to employees.
• MS 365 experience with intermediate skills in Excel.

Responsibilities

• Assists employees and answers questions accurately from memory or by referencing process documents, benefit guides and other resources.
• Manages email inbox by answering emails on a timely basis and communicating with other team members as needed.
• Processes new enrollments and removes employees from benefit plans as appropriate.
• Assists new employees with benefit onboarding processes including benefits enrollment and ensures that eligibility requirements are met and that the correct certificates and/or documents have been received.
• Processes employee changes in benefits enrollment status due to marriage, divorce, birth of child, loss of coverage and related qualifying events.
• Acquires documentation verifying the relationship between the employee and their dependents.
• Provides assistance in all aspects of the Open Enrollment season.
• Coordinates LOA and ADA processes between the absence management vendor and local HR.
• Maintains accurate and confidential employee records and HR files.
• Ensures compliance with data protection and privacy regulations; EEOC, ADA, FMLA, and other employment and labor laws, including preparing and submitting reports as required by regulatory agencies.
• Maintains and develops relationships with HR-related vendors and third-party service providers.
• Performs other related duties as required and assigned.

Preferred Qualifications

• Workday benefits experience strongly preferred.
• High level of integrity and professionalism with ability handle confidential and sensitive information with appropriate discretion & good judgement.
• Highly organized with strong attention to detail and the ability to prioritize and manage multiple projects and assignments.
• Ability to foster collaborative relationships with vendors, managers, colleagues, and employees at all levels.
• Excellent written and verbal communication skills with demonstrated excellence in interpreting and explaining benefits plans and policy features to a broad audience with variable familiarity with benefits.