Benefits Specialist

Benefits Specialist

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 2 years of experience in benefits administration roles REQUIRED.
• Minimum of 2 years of experience and proficiency in Workday Benefits REQUIRED.
• Knowledge of employee benefits programs, regulations (ERISA, COBRA, HIPAA, and ACA), and compliance requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• High level of attention to detail and organizational skills.
• Strong customer service orientation and a proactive approach to resolving employee issues.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• High degree of confidentiality and discretion.
• Analytical mindset with the ability to interpret data and make recommendations.

Responsibilities

• Coordinates benefits programs for Zeta employees, including employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims.
• Counsels employees concerning insurance, benefits, retirement, payroll deductions, death benefits, leave programs, retirement, deferred compensation and other benefits available to employees.
• Development and ownership of Wellness strategies that educate employees understanding of their options to actively participate in promoting their overall well-being through various health and wellness programs.
• Responds to inquiries and provides technical information concerning policies, procedures, guidelines, rules and regulations.
• Advises employees of policy provisions and claims procedures, preparing required documentation, determining claim eligibility and resolving claims issues.
• Troubleshoots and resolves employee issues and concerns regarding benefits, including resolving administrative problems with carrier representatives.
• Coordinates various enrollment activities, conducting training and orientation on the company’s benefits plan, assisting employees with completing enrollment forms, and processing enrollment forms.
• Oversees COBRA and retiree insurance programs.
• Partners with the global benefits team on strategies.
• Establishes and maintains permanent employee benefits records, updating records with retirement, leave and various other information.
• Verifies the calculation of monthly premium statements for all group insurance policies and ensures proper billing and budget charges.
• Manages multiple file transmissions to appropriate vendors.
• Conducts Wellness webinars and event programming along with surveys for data collection needs.
• Collaborates with others to ensure accurate and timely delivery of employee benefits to employees.
• Monitors and audits compliance with policies, regulations, and program objectives.
• Assists with information gathering for annual filings, measurement period, eligibility determination, compliance testing, government filings, and other duties related to the benefit plan administration.
• Assists Benefits team with maintenance and tracking of all legally required documentation in accordance with IRS/DOL requirements, including timely distribution to employees.
• Monitor, analyze and recommend compliance actions for new and evolving benefit legislation.
• Manages FMLA process, coordinating with third-party provider to ensure all appropriate paperwork and notification is sent to employees.
• Performs other duties as assigned.

Preferred Qualifications

• International benefit knowledge is a plus.