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Bilingual Claims Assistant

Bilingual Claims Assistant

CompanyAllstate Insurance Company
LocationMarkham, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Minimum high school education or equivalent
  • Must speak, read and write French & English.
  • Customer service experience is required
  • Commitment to providing outstanding customer service
  • Proficient keyboard skills and computer literacy
  • Excellent verbal and written communication skills
  • Ability to collaborate with peers and subordinates to reach goals
  • Highly motivated and able to work well independently

Responsibilities

  • Provide superior customer service experience for Claim Advisors of all levels
  • Collaborate within the Operations team and Claim Advisors
  • Provide on the job training for team members as requested by manager
  • Proactively manage day-to-day priorities, balancing new assignments with active tasks
  • Act as back up to other Claim Assistants
  • General office duties

Preferred Qualifications

  • Enrollment in CIP designation is an asset.