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Bilingual Community Health Worker – English and Spanish/Creole
| Company | CVS Health |
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| Location | Miami, FL, USA |
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| Salary | $18.5 – $31.72 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- Bilingual English/Spanish and/or Creole
- Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
- Strong oral and written communication skills
- Ability to manage multiple priorities while maintaining a positive attitude
- Dedication to serving the community and building meaningful relationships
- Proficient computer skills (i.e. Windows, Microsoft, etc.)
- Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy
- US work authorization
Responsibilities
- Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
- Meet with members in the hospital and/or in their home to conduct a needs assessment
- Manage patient referrals defined by the care team & collaborate with the Case Manager on action plan
- Facilitate communication between all identified parties involved in patients care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
- Form relationships with and build an inventory of local community organizations that may benefit our patients
- Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
- Assist patients with completion of applications for accessing eligible benefits and resources
- Promote goal setting and achievement to improve patients’ quality of life and self-efficacy. Goal definitions are agreed upon by the care team
- Complete referrals to organizations and agencies as needed
- Support care team decision making through participation in interdisciplinary team meetings
- Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Other duties as assigned
Preferred Qualifications
No preferred qualifications provided.
