Bilingual Disability Case Manager
| Company | Sun Life |
|---|---|
| Location | Montreal, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- All post-secondary degrees are welcomed
- Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
- Analytical and detail oriented, especially with complex claims and contracts
- Proactive and innovative
- Great communicator with authentic care and empathy touch
- Resilient and able to handle and overcome difficult and stressful situations
- Tech savvy – comfortable using multiples platforms and systems
- Thrives in a dynamic, fast paced environment
- Collaborative team player
Responsibilities
- Determine eligibility to short and long-term disability, salary continuance benefits and assess claims
- Implement the right interventions to support timely recovery and return to work
- Build strong relationships with our Clients: employers and their employees
- Lead Clients during the absence and return to work period
- Drive telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
- Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations
Preferred Qualifications
-
No preferred qualifications provided.