Bilingual Global Service Specialist-Multichannel
| Company | Charles Schwab |
|---|---|
| Location | Phoenix, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Must be able to read, write, and speak in Spanish or Chinese/Mandarin.
- FINRA Series 7 and 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time
- Outstanding customer service experience
- Well-developed and effective writing skills to establish trust and rapport with clients through written communication.
Responsibilities
-
No responsibilities provided.
Preferred Qualifications
- College Degree highly preferred
- Ability to engage clients via concurrent chats as well as email and phone
- Preferably 1-2 years of experience in Client Service, Financial Services and/or Brokerage Services with an emphasis in trading, engaging with clients in a proactive and consultative manner.
- Passion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.
- Excellent interpersonal and written skills with a strong customer service focus are essential
- This department operates 24hrs a day, 5 days a week, so shift flexibility is highly preferred.
- A passion to continually learn, growing your knowledge in personal finance
Benefits
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No information provided on Benefits.