Bilingual Project Manager
| Company | Wunderman Thompson |
|---|---|
| Location | Montreal, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Minimum 2 years project management experience – preferably in an agency environment.
- Experience with email focused projects is required.
- Fluency in both English and French is required.
- Must have strong leadership skills with the ability to lead project team members, demonstrating strong interpersonal skills; manage multiple projects simultaneously.
- Experience using a project management tool or system to schedule deliverables, tasks, etc. (Smartsheet, Jira, Confluence)
Responsibilities
- Understand the strategy and ideas for a variety of performance marketing projects, including CRM campaigns, to facilitate the organization of those concepts into a clear framework throughout the project life cycle.
- Develop clear and detailed project timelines, dependencies, milestones, and tasks for concurrent projects, with a strong emphasis on email marketing, customer journeys, and data-driven personalization.
- Ensure requirements are synchronized within capabilities for given resources and roles are defined for each stakeholder.
- Monitor the day-to-day management of projects from initiation through creative, implementation, and deployment via Salesforce Marketing Cloud.
- Lead effective client calls and internal meetings complete with agendas and documented next steps/key decisions.
- Ensure change orders are completed for unapproved work and manage project financials.
- Uphold quality control standards and process both for project management and for those set within the agency.
- Collaborate with discipline leads, account, and project management to support development of scope of work based on functional and business requirements.
- Actively engage the Account Team regarding deliverables and timing expectations to support a balanced workload for the agency.
- Communicate status of project to the team and client on a regular basis.
- Ensure alignment for internal and external stakeholders.
- Provide leadership to the account team in a matrix environment including conflict resolution and problem solving.
Preferred Qualifications
- Experience managing projects for emails built and deployed in Salesforce Marketing Cloud is a plus.
- Familiarity with CRM principles, email marketing best practices, and data segmentation strategies is beneficial.