Billing and Collections Manager
| Company | Core Specialty |
|---|---|
| Location | Columbia, SC, USA, Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Senior |
Requirements
- Knowledge and proven ability in billing and/or collections
- Ability to observe and apply complicated rules, regulations, and laws to procedures performed, with knowledge of underwriting rules, regulations, and laws, preferred
- Effective customer service and organizational skills
- Exercises good judgment
- Basic Microsoft Office skills with intermediate to Advanced Excel skills
- High school diploma or equivalent required
- Associate degree in Accounting or Finance preferred
- Minimum 4 years’ billing experience required
- Additional experience related to A/P, A/R, or bookkeeping preferred
- Previous leadership experience desired
Responsibilities
- Provides oversight and direction of the daily work effort of Billing Specialists
- Keeps leadership aware of developing trends and issues within the department
- Matches incoming cash to receivable balances
- Posts premium payments to receivables systems
- Performs premium and commission refunds
- Interacts with customers/brokers/agents/other departments via e-mail/phone
- Reviews, conducts research, and resolves premium/commission differences with customers/brokers
- Identifies and promptly reports Billing or system issues to appropriate areas (I.S., Underwriting) and works with others to resolve
- May be required to undertake other duties from time to time as the Company may reasonably require
Preferred Qualifications
- Knowledge of underwriting rules, regulations, and laws, preferred
- Additional experience related to A/P, A/R, or bookkeeping preferred
- Previous leadership experience desired