Billing Operations Specialist

Billing Operations Specialist

Requirements

• High school diploma or equivalent
• 3+ years of combined billing/collections, accounting or customer service experience or Bachelor’s degree in Business Administration or related field
• Premium Billing experience strongly preferred
• Experience with Medicare is strongly preferred
• Medical/Health plan call center experience strongly preferred

Responsibilities

• Collaborate with internal team and external client to research and resolve any disputes or discrepancies in billed amounts and/or payment transactions
• Prepare timely and accurate billing for external clients
• Document all collections efforts and transaction records
• Reconcile member accounts as needed
• Prepare bad debt write-off as needed
• Research and process refunds as needed
• Maintain low volume in assigned error queues within the billing system
• Performs other duties as assigned
• Complies with all policies and standards

Preferred Qualifications

• Premium Billing experience strongly preferred
• Experience with Medicare is strongly preferred
• Medical/Health plan call center experience strongly preferred