Branch Manager

5+ years of related experience
At least 2 years of previous supervisory experience
Knowledgeable of the values and practices that align customer needs and satisfaction
Assessing and effectively managing all of the risks associated with their business objectives and activities

Manages priorities through planning and execution to drive all aspects of branch performance
Drives revenue and customer loyalty through consultative interactions with clients
Creates a differentiated customer experience
Leads and influences the agenda of a broad range of eco-system partners
Accountable for risk management and compliance in a complex business environment
Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members
Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty
Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households
Drives business banking results primarily through business development and community involvement activities
Coaches to consultative selling to drive results and enable customer financial well-being
Leads effective problem resolution
Connects all of PNC, delivering a seamless customer experience
Drives the employee experience
Responsible for acquiring and retaining talent through effective onboarding, coaching and development
Ensures employees achieve performance and activity expectations through effective and ongoing performance management
Models PNC values by cultivating and supporting an inclusive workplace
Manages operational, human capital, reputational and business risk
Exercises leadership, authority and sound decision making to mitigate sales practice risk