Branch Manager

Branch Manager

Requirements

• 3+ years of related experience
• Knowledge of accountability, banking, client counseling, customer experience (CX), customer loyalty, decision making, people management, proactive approach, results-oriented
• Competencies in branch banking services, digital awareness, effective communications, managing multiple priorities, sales management

Responsibilities

• Lead all aspects of branch performance
• Drive revenue and customer loyalty through consultative interactions with clients
• Create a differentiated customer experience
• Collaborate with eco-system partners
• Accountable for risk management and compliance
• Build a high performing team through attraction, onboarding, coaching, and development of branch team members
• Utilize a branded sales process to achieve sales targets and customer loyalty
• Grow branch revenue through acquisition and share-of-wallet growth
• Drive business banking results through business development and community involvement activities
• Manage operational, human capital, reputational and business risk

Preferred Qualifications

• Accountability
• Banking
• Client Counseling
• Customer Experience (CX)
• Customer Loyalty
• Decision Making
• People Management
• Proactive Approach
• Results-Oriented