Branch Operations Assistant

You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
1+ years of experience in a team management/lead/supervisory role
You’re eligible to work in the US, have a valid driver’s license and feel confident enough to drive a campervan (mandatory)
You’re available to work rotating shifts, including weekends and public holidays
You’re a responsible person who takes their work seriously and can be relied upon.

Guarantee all incoming rentals, perform and organise check-ins and check-outs, and coordinate the team’s activities
Handle customer complaints, emergencies, and any local issue that may arise to make sure operations run smoothly
Training, supervising, and coaching your team (1 to 3 people)
Preparing and cleaning our campervans, monitor maintenance and repairing needs
Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition
Source and establish a network of vendors and external partners to assist your depot operations
Control workforce scheduling according to the activities, manage and report inventory, and stock
Assisting in reselling campervans, preparing and presenting them on-site to prospective and final buyers.