Brightway Operations Support Representative
| Company | OneMain Financial |
|---|---|
| Location | Fort Mill, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High School/GED Diploma.
- Operational Support/Customer Service experience.
- Ability to work independently and efficiently under aggressive deadlines, while supporting the achievement of both individual and team level goals.
- Ability to effectively work within multiple systems simultaneously.
Responsibilities
- Manage incoming/outgoing physical mail and electronic mail
- Process various accounts status updates requested by front line operations
- Ensuring assigned tasks are completed in a timely and accurate manner
- Completing Ad-Hoc reviews as assigned by management
- Ensuring compliance, operational risk controls in accordance with regulatory standards, and policies
- Review and decision accounts adhering to published procedures
- Communicate with various departments on various account related topics
- Researching a variety of account related issues
- Work with management on various remediation projects.
Preferred Qualifications
- Financial Services and Lending background.