Business Advisor Senior
| Company | USAA |
|---|---|
| Location | Tampa, FL, USA, Colorado Springs, CO, USA, Plano, TX, USA, Chesapeake, VA, USA, Charlotte, NC, USA, San Antonio, TX, USA, Phoenix, AZ, USA |
| Salary | $85040 – $162550 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- Minimum 6 years’ project management, process consulting, or business optimization planning experience within the financial services industry.
- Deep domain knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserve, KDIM, Fidelity, Metric Stream or other industry related applications.
- Experience developing solutions and recommendations that will increase efficiency and improve business decisions, including leading performance and profitability, in adherence to guidelines.
- Knowledgeable in the applications of Agile process and procedures.
- Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB.
- Experience in developing communications and delivering key information to partners and all levels of management to influence decisions centered around business optimization.
- Advanced knowledge of Microsoft Office.
Responsibilities
- Identify compliance and/or profit growth opportunities and provides guidance on procedure and operational improvements to influence business optimization.
- Lead teams and own project management action plans, business rules analysis and development, product development and service delivery.
- Collaborate with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required documentation of business decisions.
- Responsible for monitoring risks within the internal control environment and advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners.
- Coordinate training, communications and related activities for new processes, product updates etc. where changes may be more complex and/or may have cross-functional impact.
- May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues.
- Monitor, develop and communicate audit testing, control testing and examination requests.
- Assist with development and management of operational reporting and provides trend analyses and solutions.
- Ensures risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.
Preferred Qualifications
- Documentation expert, with experience writing Policy, Standard, Procedures, and/or Playbooks to convey framework requirements to business entities; implementation and change management of said-documents.
- Expert-level knowledge of risk metric management and governance; experience designing, implementing and maintaining risk dashboard reporting routines inclusive of close-loop accountability escalation protocols such as business disposition responses such as path to green and remediation action plans.
- Experience with holistic accountability and ownership of Risk Appetite Metrics (RAM), Key Risk Metrics (KRI), Key Performance Indicators (KPI) and other business metrics; establishing appetites, thresholds and triggers. Maintenance of business rationale to support the development and integrity of such metrics.
- Excellent oral and written communicator who can translate technical requirements (the what) and explain to business operational owners (the why), using risk and reward terms; experience building and writing reports for executive audience.
- Contributing to the design, build and design of high-performing teams, mature framework and rigor routines.
- Ownership and execution knowledge of risk frameworks and compliance management systems, along with their supporting activities; specific expert-level acumen of process risk control inventory and risk control self assessment function.