Business Analyst
| Company | Lightspeed Systems |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment)
- Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel
- Understanding of Agile methodologies, product development lifecycles, and user experience best practices
- Ability to break down complex problems, analyze data, and translate findings into actionable insights
- Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences
- A deep interest in education and student safety
Responsibilities
- Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications
- Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development
- Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance
- Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements
- Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations
- Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making
Preferred Qualifications
- Preferably in an EdTech or SaaS environment