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Business Analyst
| Company | Vantage Data Centers |
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| Location | Ashburn, VA, USA |
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| Salary | $85000 – $95000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree in Business Administration, Information Technology, a related field or relevant technical experience
- Minimum of 3 years of experience in business analysis, preferably in a business operations or program management environment
- Demonstrable experience in gathering and documenting business requirements
- Must have advanced skills in Microsoft Word, Excel, Visio, and SharePoint
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency in business analysis tools and software
- Strong organizational and project management skills
- Ability to work cross-functionally with multi-functional teams
- Attention to detail and a commitment to quality
- Ability to keep information confidential and communicate sensitive information to appropriate teams
Responsibilities
- Develop and manage a range of reports and dashboards to guide business operations, ensuring accuracy in data and driving up to date information
- Continuously evaluate business performance through detailed reports and dashboards, identifying data-driven insights to boost operational efficiency
- Work with stakeholders to gather and document business requirements
- Build and maintain positive relationships with stakeholders, understand their needs and expectations, and effectively handle their involvement
- Conduct interviews, workshops, and surveys to understand business needs
- Translate business requirements into functional specifications
- Analyze existing business processes to identify inefficiencies, gaps, and areas for improvement
- Develop process maps, flowcharts, and other visual representations of processes
- Recommend and implement process improvements to enhance operational efficiency
- Lead small-scale projects focused on incremental enhancements to reporting, dashboards, requirements definition, and process improvement initiatives
- Create and maintain comprehensive documentation, including business requirements, process documentation, and user guides
- Ensure all documentation is clear, accurate, and up-to-date
- Work closely with program managers, project managers, and other stakeholders to ensure alignment of business requirements with project objectives
- Collaborate with subject matter experts to validate requirements and solutions
- Proactively identify issues, develop solutions, and choose the best course of action
- Review and validate deliverables to ensure they meet business requirements and quality standards
- Implement feedback from stakeholders to improve documentation and processes
- Provide support to project teams and stakeholders during the implementation of solutions
- Develop and deliver training materials and lead sessions to ensure successful adoption of new processes and systems
- Convey complex technical processes and information in a clear and concise manner to technical and non-technical audiences
- Handle additional duties as assigned by Management
Preferred Qualifications
- Experience with Smartsheet and PowerBI is highly desirable
